Return & Refund Policy
30-Day Easy Free Returns
At Artiphy, we want you to love your purchase. If, for any reason, you’re not satisfied, we offer an easy and hassle-free return process—completely free!
Return Policy Overview
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Return Window: You have 30 days from the day you receive your order to return items.
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Condition: Items must be unused, in their original condition, and returned with the original packaging.
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Free Returns: Return shipping is on us, so you won’t pay a cent for sending it back.
How to Return an Item
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Contact Us: Email our team at info@artiphy.com with your order number and reason for the return.
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Get Return Instructions: We’ll email you a return authorization and step-by-step instructions.
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Pack Your Item: Repack the item securely in its original packaging, including all accessories, tags, and documents.
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Print the Shipping Label: We’ll send you a prepaid shipping label. Just print it out and attach it to your package.
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Send it Back: Drop your package off at the nearest shipping carrier location as per the instructions in the return authorization email.
Refund Process
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Inspection: Once we receive your return, we’ll inspect the item to ensure it meets our return criteria.
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Refund: After inspection, your refund will be processed. It usually takes 7 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
Exchanges
Want to swap for a different size, color, or product? No problem! Reach out to us, and we’ll help you exchange your item quickly and easily.
Non-Returnable Items
For hygiene and safety reasons, some items may not be eligible for return. These products will be clearly marked as non-returnable in the product description.
For More Information:
E-mail: info@artiphy.com
Customer Service Hours: Monday to Saturday: 8:00 AM to 5:00 PM
We do our best to reply to your e-mail within 1-2 business days.